The hottest way of enterprise management is inacti

2022-08-15
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The avenue of enterprise management is inaction

if the boss does nothing, the subordinates will do something

Shi Yongqing has always managed his Zhongyuan Real estate company and other subordinate companies in the way of "Inaction". He believes that the way to success should start with the company culture and focus on the participation of employees. "My management method is to govern by doing nothing. Lower level employees have the right to judge and estimate. It is not easy to ensure their own accuracy and set the development direction."

"if there is something above, there must be nothing below; on the contrary, if there is nothing above, there must be something below." Shi Yongqing implemented Lao Tzu's thought. He said that the boss always likes to talk about the previous successful experience and add it to the employees, superstitious about the previous successful experience. However, if the previous success model is fixed, there is no chance of progress, so he let his employees play. He believes that his inaction will lead to the vigorous and promising employees

"I have always believed in 'will be able, you win if you don't anticipate'. I don't like to be in charge of people. I just give the general direction and let employees decide for themselves. I'd rather make a second guess than intervene. Now many bosses hire people and only look at the supply and demand relationship in the human market, but don't look at the performance of employees. I once said: as long as employees' get what they want ', such as giving them reasonable remuneration, employees will naturally use the most effective way to make profits for the company, which is fundamental Don't worry about me. "

let employees "get what they want"

"Inaction" and "doing business" seem to be two different things, is it feasible

however, since Shi Yongqing took charge of the Central Plains, with the management concept of "governing by doing nothing", the company's business has advanced by leaps and bounds. Even in the worst years of the whole Hong Kong real estate market, the company still maintained a strong growth momentum

Centaline real estate company began to expand to the mainland a few years ago, and now it spreads all over major cities. Shi Yongqing just gave a general direction, and then it was up to the employees to adapt to the new arrival, which was clean inside and outside without dead corners and rust. "If it is not done well, the market will give feedback. Is it up to me?" He said

In 2005, Shi Yongqing founded the free newspaper "am730". He asked his employees to regard "am730" as their own baby and let them bring it up by themselves. "If it's just the boss's order to make a newspaper, the employees may be perfunctory. But if they operate the newspaper themselves, they will naturally work harder." Shi Yongqing himself does not often give instructions to them, but always provides more advice. "I promised to share the profits with them and stimulate them to work harder. Other experts rarely use dividends to encourage employees. These are two very different management cultures." Shi Yongqing said

once, Mrs. Shi Yongqing saw that the company employees were working overtime and asked, "what medicine did they take?" Shi replied, "I only give them one thing: get what you want."

the market has its own laws

Chinese and foreign management: you advocate inaction, which seems to be left behind the management trend of emphasizing execution and refined management. Why do you have such an idea

Shi Yongqing: about the early 1990s, I just took over Zhongyuan Real estate. At that time, the company was in chaos. One day, I went to a temple with my friends. When I saw a gift of the Tao Te Ching, I picked it up and threw it away. One day, I read it casually, and a sentence in the book burst into my mind: "the difficulty of the people is based on its success." I was suddenly enlightened and immediately straightened out my mind

Lao Tzu advocated following the Tao according to the laws of nature and society. Tao is everywhere. The enterprise is the life body running in the market, and the market itself also has its laws, so what is needed to manage the enterprise is to follow the laws of the market, rather than imposing the subjective laws of people on the market and people. Therefore, inaction can also be done, because the market has laws, and naturally has its laws

for example, China used to have a planned economy, which is a "promising" idea. I thought that as long as I thought, estimated and arranged everything in advance, I could reduce waste and seek happiness for the people, but in fact, the market has its own rules. If power is concentrated in the central government, the central government arranges everything well, and local governments have no flexibility. For example, if this land can be further processed into insulation boards and other products, rice must be planted in the area. Even if this land is more suitable for planting peanuts, it cannot be changed, which will not achieve good results

therefore, inaction means that the following people have a certain degree of freedom, and they are easy to adapt to the environment. This is decentralization, giving him reasonable authorization and trusting him

reasonable authorization is an important way to motivate employees, and it is the basic behavior of managers in management work. Reasonable authorization will benefit both enterprises and employees. For enterprises, the work of employees puts forward fewer requirements for management, and the conscious initiative of each employee is enhanced, so the management cost is reduced, and the improvement of the enthusiasm of employees also improves the overall business performance of the enterprise; For employees, they are less constrained and restricted in their work, and they have full rights to manage their behavior. Their enthusiasm and initiative have increased greatly, and their job satisfaction has also greatly improved. Naturally, they are welcomed by employees

unreliable experience in distinguishing horizontal and vertical tensile testing machines

Chinese and foreign management: does this mean negating experience

Shi Yongqing: the development of anything is not predetermined, and experience does not work! The decline of the enterprise is due to the superstition of the original successful model. The boss often thinks, "because I have been successful and have rich experience, what do you know?" So he asked the whole enterprise to do so, and even wrote down his experience and turned it into a program. Once fixed, the organization will lose its learning ability and have no way to accept new knowledge. Learning ability in the face of change is the most important ability of an organization. Learning ability can only be formed in an open and self denying organization

I believe that human knowledge is learned from past mistakes. We should not be infatuated with experience, as the philosopher Karl Popper said: truth can be falsified, and what is believed to be right now is just that it has not been proved to be wrong! For example, "the sky is round and the place" is people's understanding of the universe at the beginning. With the discovery of Newton and others, people overturned what they thought was right before. So don't say something is the best, so you won't make progress. So don't be superstitious about previous experience and Western management

enterprise is a living body

Chinese and foreign management: you think that enterprises only need to follow the laws of the market itself, and where does the driving force of enterprise development come from

Shi Yongqing: every organization is a living body, and an enterprise is also a living body. The most important driving force of life is willpower. Schopenhauer's most important work is the world of will and representation. He believes that life has two main will: one is to live, and the other is to reproduce. Life is about to survive in the world. In order not to be eliminated, we must adapt to the environment. In this process, it is necessary to condense into a system. If the system is successful, there will be sexual awareness, to reproduce, copy yourself. After our Zhongyuan group has done well in Hong Kong, we will go to Beijing and Shanghai to replicate ourselves. In this process, we need to mutate to adapt to the local environment and exchange genes with other local organizations. This is the driving force for the development of the company itself. This driving force and will will change only with intervention, and will not change without intervention

when the external environment changes, the organization will change if it wants to survive. If the driving force of this change comes from the enterprise itself rather than from the boss alone, it will be stronger. That is, in a company, if the following people have motivation, it must be a big motivation. And how to make them generate this kind of motivation? We have to let employees "get what they want". For example, give them reasonable remuneration and a certain amount of equity. Employees will naturally make profits for the company in the most effective way, and I don't need to worry about it at all

"ten thousand frost days compete for freedom"

Chinese and foreign management: what kind of enterprise can "govern by doing nothing"

Shi Yongqing: the first premise of my management method is that the company should have a high cohesion and a common vision or goal. Only with a common vision and common purpose can we unite

the second premise is that the company's achievements must be sharable. If all the achievements are taken away by the boss, how can everyone have a common goal? Without the sharing mechanism, there will be no motivation, and employees cannot voluntarily gather together. If it is voluntary and natural, it is not easy to collapse. If we rely on artificial systems and regulations to combine everyone together, it will easily become loose under the action of external forces

the third premise is that the more rapidly developing companies are, the easier it is to do nothing. Because it is a high-speed development, there is a link that cannot keep up, and it will be exposed immediately. Therefore, only through the adjustment of the organization itself, the fittest can survive. As Chairman Mao said, "ten thousand kinds of frost compete for freedom"

just as when the locomotive accelerates, a screw problem will be exposed. We won't allow the computer to break down for two hours without sending someone to repair it. And only those companies that don't make progress will be made up, because it doesn't matter if the computer doesn't work today

the fourth premise must be in a learning team. Only in a learning culture can we do nothing, because organizations have to adapt to the environment and adjust themselves, which depends on the learning ability of the organization

"management" is in violation of the law of heaven

Shi Yongqing: I don't think it's necessary to stipulate how different people live. Lao Tzu said: Tao follows nature. If you are too promising, you will choose instead of others. To some extent, management is immoral. It requires a group of people to sacrifice themselves according to the goals of a boss or enterprise, which is against heaven. The division of labor in capitalist society is precise, but work is distorted and alienated

in fact, the company is the sum of the will of all employees, and inaction is to respect this will

so the fewer institutions, the better. Institutions are fixed. If you can do without institutions, you can do without institutions. In general, life is all about success and acceptance. How can you make people accept you? Do you believe in assessment or nature

I have used this concept to manage the company for about 12 years. Originally, there was a partner in my company, who was "managing for something", and took care of everything carefully, which hindered progress. This makes me find that "Inaction" can also be done. Centaline real estate agency company had less than 50 branches in 1995. By the end of 1995, it had opened 100 branches, by the end of 1996, 200 branches, and by 1997, it had opened 300 branches. The development speed is very fast. It opens one branch every three days. How can we open it? How can we do it by "promising"? Only by giving full play to the motivation of each individual can we! Practice has proved that my "Inaction" is in exchange for the employees' hard work, which makes the participants get

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